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Look inside
Successful businesses need to respond to unhappy customers fast. In this liveProject, you’ll design a new way of handling customer feedback for a Kubernetes management company. Your company gets thousands of feedback queries every minute, and it needs a way to make sure the most important ones are quickly escalated.
You’ve decided to implement a workflow that receives customer feedback via HTTP POST service calls, then funnels it through a prebuilt machine learning algorithm to identify priority messages. In order to avoid the need for future refactoring, you’ll use events to communicate between services rather than direct invocation. You’ll use Kubernetes and Knative serverless capabilities and eventing system to control the flow of data through the system and break down services into lean, serverless functions. This will ensure your service is more maintainable and cheaper to run.
You’ve decided to implement a workflow that receives customer feedback via HTTP POST service calls, then funnels it through a prebuilt machine learning algorithm to identify priority messages. In order to avoid the need for future refactoring, you’ll use events to communicate between services rather than direct invocation. You’ll use Kubernetes and Knative serverless capabilities and eventing system to control the flow of data through the system and break down services into lean, serverless functions. This will ensure your service is more maintainable and cheaper to run.
This project is designed for learning purposes and is not a complete, production-ready application or solution.
prerequisites
This liveProject is for experienced Kubernetes engineers looking for the flexibility of a serverless architecture. To begin this liveProject you will need to be familiar with:TOOLS
- Intermediate JavaScript
- Intermediate Kubernetes
- Basics of Docker
- Basics of terminal/command lines
- Basic services
features
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- For each step, compare your deliverable to the solutions by the author and other participants.
- book resources
- Get full access to select books for 90 days. Permanent access to excerpts from Manning products are also included, as well as references to other resources.
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Classify Customer Feedback with Knative Services on Kubernetes project for free
Classify Customer Feedback with Knative Services on Kubernetes project for free
team
monthly
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$399.99
only $33.33 per month
- five seats for your team
- access to all Manning books, MEAPs, liveVideos, liveProjects, and audiobooks!
- choose another free product every time you renew
- choose twelve free products per year
- exclusive 50% discount on all purchases
- renews monthly, pause or cancel renewal anytime
- renews annually, pause or cancel renewal anytime
-
![]()
Classify Customer Feedback with Knative Services on Kubernetes project for free
