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Classify Customer Feedback with Knative Services on Kubernetes eBook for free
Classify Customer Feedback with Knative Services on Kubernetes eBook for free
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Classify Customer Feedback with Knative Services on Kubernetes eBook for free
Look inside
Successful businesses need to respond to unhappy customers fast. In this liveProject, you’ll design a new way of handling customer feedback for a Kubernetes management company. Your company gets thousands of feedback queries every minute, and it needs a way to make sure the most important ones are quickly escalated.
You’ve decided to implement a workflow that receives customer feedback via HTTP POST service calls, then funnels it through a prebuilt machine learning algorithm to identify priority messages. In order to avoid the need for future refactoring, you’ll use events to communicate between services rather than direct invocation. You’ll use Kubernetes and Knative serverless capabilities and eventing system to control the flow of data through the system and break down services into lean, serverless functions. This will ensure your service is more maintainable and cheaper to run.
You’ve decided to implement a workflow that receives customer feedback via HTTP POST service calls, then funnels it through a prebuilt machine learning algorithm to identify priority messages. In order to avoid the need for future refactoring, you’ll use events to communicate between services rather than direct invocation. You’ll use Kubernetes and Knative serverless capabilities and eventing system to control the flow of data through the system and break down services into lean, serverless functions. This will ensure your service is more maintainable and cheaper to run.
This project is designed for learning purposes and is not a complete, production-ready application or solution.
book and video resources
When you start your liveProject, you get full access to the following books and videos for 90 days.
prerequisites
This liveProject is for experienced Kubernetes engineers looking for the flexibility of a serverless architecture. To begin this liveProject you will need to be familiar with:TOOLS
- Intermediate JavaScript
- Intermediate Kubernetes
- Basics of Docker
- Basics of terminal/command lines
- Basic services
you will learn
In this liveProject, you’ll get hands-on experience setting up a Kubernetes Cluster from scratch and using Knative to orchestrate serverless functions.- Setting up a cloud environment
- Creating a Kubernetes cluster
- Accepting HTTP requests
- Using serverless with Kubernetes
- Using machine learning to classify user feedback
- Event-based server development
features
- Self-paced
- You choose the schedule and decide how much time to invest as you build your project.
- Project roadmap
- Each project is divided into several achievable steps.
- Get Help
- While within the liveProject platform, get help from other participants and our expert mentors.
- Compare with others
- For each step, compare your deliverable to the solutions by the author and other participants.
- book resources
- Get full access to select books for 90 days. Permanent access to excerpts from Manning products are also included, as well as references to other resources.
