Jonathan Campos

Classify Customer Feedback with Google Cloud Run Services

Google Cloud Run Services lets you rapidly deploy containerized apps to the cloud. In this liveProject, you’ll harness Google Cloud Run to deploy a customer feedback workflow and integrate an automated machine learning solution. Your company handles thousands of feedback queries every minute, and this new system will ensure that important customers are quickly escalated and kept happy.

You’ve decided your workflow will receive customer feedback via HTTP POST service calls, then use automated machine learning to decide whether comments are positive or negative. Your challenges will include creating a Cloud Run instance, Google’s Managed KNative Kubernetes Cluster, accepting and storing feedback data with Google’s NoSQL Firestore, and managing future rollouts with proper versioning.

Classify Customer Feedback with Knative Services on Kubernetes

Successful businesses need to respond to unhappy customers fast. In this liveProject, you’ll design a new way of handling customer feedback for a Kubernetes management company. Your company gets thousands of feedback queries every minute, and it needs a way to make sure the most important ones are quickly escalated.

You’ve decided to implement a workflow that receives customer feedback via HTTP POST service calls, then funnels it through a prebuilt machine learning algorithm to identify priority messages. In order to avoid the need for future refactoring, you’ll use events to communicate between services rather than direct invocation. You’ll use Kubernetes and Knative serverless capabilities and eventing system to control the flow of data through the system and break down services into lean, serverless functions. This will ensure your service is more maintainable and cheaper to run.

Flex Mobile in Action

Flex Mobile in Action teaches you how to use the powerful Flex platform to create applications that can stretch across Apple iOS, Android, and BlackBerry devices. It focuses on practical application development techniques such as accessing native device capabilities, choosing the right architectural patterns, building data access models, and more. For developers new to Flex, the book provides a quick overview that will get you started in no time.

As you explore Flex Mobile, you'll also learn techniques for creating compelling mobile applications. Along the way, you'll explore the tools created by Adobe and the open source community for performance monitoring, debugging, and device connections.