Manning provides customer support via email during standard business hours, which are 8am to 5pm US/Eastern time Monday - Friday. Please write to [email protected] for assistance. You can find detailed contact information on our contacts page, or you may visit the Manning FAQs page for answers to frequently asked questions.
Please visit our Placing an Order page for details regarding how to place an order, volume discounts, and distribution. Arrangements can be made for special orders. Send all inquiries to [email protected].
Our Shipping & Returns page contains detailed information on rates and policies. Items in stock are typically processed and shipped within 3 business days, and print-on-demand items typically print and ship within 5 business days of order placement. US shipments average 2-3 days for delivery but can take as long as 10 days. International shipments originating from the US take approximately 10 days to arrive at destination countries. However, customs delays can be as long as 8 weeks and are beyond our control.
You should receive an automated message from our server that will contain a direct link to your purchased content immediately after your purchase is completed. You may also download your electronic content any time on demand via a Manning User Account. Simply create an account and sign in to download eBooks you own from your Bookshelf.
To request textbook review copies, please review our policy and use our web submission form located here: Academic Reviews.
Writing to Customer Support is usually the best way to reach us about a problem. However, from time to time customer emails fail to reach us. If you have contacted our support team and have not received a response within 1-2 business days, please call us at (203) 626-1510. A support representative is generally available during US/Eastern business hours. If we are unable to answer your call, kindly leave us a voicemail message. Please be sure to clearly state your name, telephone number, email address, and provide a brief description of your inquiry.
We appreciate your business and look forward to assisting you.