In this liveProject, you’ll develop a simple machine learning algorithm that can determine from data metrics which of your customers are likely to churn out of an online business. You’ll develop an XGBoost machine learning model and explain its predictions, then build a logistic regression statistical forecasting and analysis model to also predict churn. By the time you’re done, you’ll have two reliable and automated tools for spotting when customers are likely to leave so that your marketing team can easily intercede.
This project is designed for learning purposes and is not a complete, production-ready application or solution.
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project author
Carl Gold
Carl Gold is the senior data science manager for financial startup Migo.money. He has previously worked as chief data scientist for Zuora, the industry-leading subscription management platform. He has a PhD from the California Institute of Technology.
prerequisites
This liveProject is suitable for anyone with a basic background in programming and data analysis, who wants to really make a difference to a business's churn. To begin this liveProject you will need to be familiar with:
TOOLS
Basic Python
Basic PostgreSQL
TECHNIQUES
Basic machine learning cross validation and forecasting
Basic logistic regression model fitting and forecasting
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