Emerging practices, collaboration tools, and effective techniques for incorporating your key stakeholders into the software design process.
Don’t spend months building the wrong software! Collaborative Software Design is a unique and practical guide for effectively involving all stakeholders in the design of software to ensure sustainable design decisions.
In Collaborative Software Design you’ll learn how to:
Prepare and facilitate collaborative modeling sessions with tools such as Business Model Canvas, Event Storming, Domain Storytelling, Example Mapping, and Wardley Mapping
Pick and apply heuristics for modeling software design
Techniques for getting all needed knowledge from the group
The influence of ranking
The impact and opportunities of cognitive bias
Resistance and conflict resolution
Practices for following up after a modeling session
Document the session and report to stakeholders
Collaborative Software Design combines its authors’ deep experience in behavioral science, decision-making theory and software architecture into an essential guide for making collaborative design decisions. You’ll learn to use process visualizations, engaging sessions, and social dynamic management to ensure every stakeholder is contributing their vital insights to a project. Best of all, the skills you’ll learn make it easy for software teams to develop software directly with their stakeholders—no need to rely on a centralized or top-down design.
about the technology
Delivering high-quality software requires the active participation of all stakeholders in the design process. But how do you align individuals with different roles, perspectives, and priorities to create sustainable software? Collaborative Software Design presents proven strategies that you can use to foster productive decision making, resolve conflicts and uncertainties, and elevate the quality of design outcomes.
about the book
In Collaborative Software Design, you’ll explore principles, techniques, and tools to promote safe communication as you discover business problems, formalize requirements, and implement a software project. It highlights established collaborative modeling tools like Event Storming, Example Mapping, Wardley Mapping, and Domain Storytelling, and introduces unique approaches for managing cognitive biases, conflict, and organizational hierarchy. Whether you’re a business stakeholder, a technical contributor, or a professional facilitator, you’ll learn how to hear and benefit from every voice in the room.
Collaborative modeling is a visualization technique that brings together all relevant stakeholders to analyze complex decision-making processes and create a shared understanding, which is essential for tackling modern business and software challenges.
[1][2]
The Business Model Canvas provides a simple, visual framework for teams to understand offerings, customers, infrastructure, and finances, fostering alignment between software development and business goals.
[1]
Focusing on customer needs first prevents teams from prematurely locking into solutions and ensures that products and features truly address the primary benefits and unique offerings valued by the market.
[1]
EventStorming is a collaborative modeling technique that enables rapid mapping of business processes and domain events, helping teams uncover hidden requirements and shared understanding.
[1]
Example Mapping breaks down user stories into rules, examples, and questions, providing a structured, visual way to clarify acceptance criteria and constraints.
[1]
Domain Storytelling visualizes business processes and interactions, enabling teams to focus on real-world scenarios and improve communication between technical and non-technical stakeholders.
[1]
Customer journey maps provide a foundation for understanding the end-to-end customer experience, which can be leveraged in collaborative modeling sessions like User Story Mapping and EventStorming.
[1]
User Story Mapping helps teams visualize the customer journey, align on user needs, and create transparent, prioritized product backlogs that reflect real user experiences.
[1]
Cognitive biases, such as availability bias, can influence group decisions, and ethical nudging techniques can help teams overcome habitual thinking to improve model quality.
[1]
Explicit and implicit ranking impacts participation and outcomes, so facilitators must create equitable environments to ensure inclusive and effective collaboration.
[1]
what's inside
Prepare and lead collaborative modeling sessions
Turn conflict into innovation
Make sustainable software design decisions
Improve software design from a sociotechnical perspective
about the reader
For anyone involved in the software development process.
about the authors
Evelyn van Kelle, Gien Verschatse, and Kenny Baas-Schwegler are internationally recognized experts in collaborative modeling and organizational decision making for sociotechnical systems.
The technical editor on this book was Charlie Schafer.
eBook
pdf, ePub, online
$39.99
$29.99
you save $10.00 (25%)
print
includes eBook
$49.99
$37.49
you save $12.50 (25%)
online + audio
read and listen
$39.99
$29.99
you save $10.00 (25%)
with subscription
free or 50% off
$24.99
pro $24.99 per month
access to all Manning books, MEAPs, liveVideos, liveProjects, and audiobooks!