Andrew Freed

Andrew R. Freed is a Distinguished Engineer with over 20 years of experience, the latter half in AI. He joined IBM’s Watson division shortly after Watson defeated past champions in Jeopardy! and has delivered many AI-based solutions since. Andrew has learned from a wide variety of technical books and blogs and is passionate about “paying it forward” by sharing his hard-won knowledge. Outside of work, he enjoys spending time with his family.

videos by Andrew Freed

Effective Conversational AI Video Edition
Included with a Manning Online subscription

Effective Conversational AI teaches you how to build great chatbots that perform reliably even at enterprise scale. In it, you’ll learn how to clarify user intent using LLMs, respond accurately to unanticipated input, and use Retrieval Augmented Generation to keep responses up to date. Along the way, you’ll discover how to establish a feedback loop for continuous quality improvement and master techniques to integrate GenAI safely into conventional chatbot designs.

Building Your First Virtual Assistants
  • Course duration: 42m
Included with a Manning Online subscription

How to build effective conversational AI assistants.