Charles Jankowski

Voice-enabled applications like Amazon Echo, Google Home, Apple’s Siri, and speech-based chatbots are enriching our modern lives, at work and at play. Whether we’re adding items to our grocery list, automatically reordering prescriptions, listening to a favorite playlist, managing reminders, or automating conference calls, voice-enabled applications improve our user experience. Even more exciting is the wide availability of platforms for developing voice-enabled apps. More important than great dev tools, however, is understanding how to design great voice apps. And the best way to learn is by exploring real-world voice experiences and proven development strategies.

Exploring Voice-First Development provides you with three chapters expertly picked by Ann Thymé-Gobbel and Charles Jankowski from their book, Voice-First Development. In this fast and focused sampler, these seasoned voice experts introduce you to core concepts of conversational voice before drilling down to key skills like handling vague, unclear or ambiguous user requests, and cultivating user confidence with meaningful confirmations. The examples in these chapters are based on real world voice solutions, offering code and design techniques as well as tips for avoiding common pitfalls as you blend design, development, and user concerns for voice-first success!