Manning Order Information

Manning Publications accepts Visa, MasterCard, Discover, American Express, and PayPal payments for orders through our website.
Manning accepts Visa Manning accepts Master Card Manning accepts Discover Card Manning accepts American Express Manning accepts PayPal

eBook orders are processed and delivered immediately. Because they are not returnable, eBook orders are non-refundable.

pBook orders of published books are sent to our fulfillment house in real time. Packages are prepared and shipped generally within 1-2 business days.

MEAP Combo orders include immediate access to the manuscript in electronic format, and a preorder of the print book. If you have ordered a MEAP pBook prior to its publication, check the book's product page on this site for the current estimated publication date.

Error messages
A "busy" message indicates that your order was not processed because communication with the payment processor failed. Please wait for a short while and then try again.

A "card declined" message indicates that the payment processor could not process the authorization. Please contact your card issuer for assistance.

Order inquiries
To inquire about a web order you have placed, send email to Manning customer support. You can expect a response within 1-2 business days. If you must speak with someone about an order placed via our website, please call us at (203) 626-1510 during regular US/Eastern business hours. You may need to leave a voicemail message, as this line is not staffed 24/7.


QUANTITY ORDERS

Discounted bulk orders for printed books and eBooks can be placed by contacting us via email. Following is the discount schedule for quantities of 10 or more printed copies:

10-49 35%
50-99 40%
100-299 45%
300-499 50%
500-999 55%
1000+ Please contact us for special pricing.

SHIPPING AND RETURNS

Manning Publications now ships to many countries around the world. If Manning does not ship to your location, please consult your local bookstore, or contact one of our distribution partners.

Please fill in shipping information completely and accurately. Please note that only USPS delivers to PO Boxes. All shipping charges are the responsibility of the customer if the package is returned by the postal system for insufficient or inaccurate address.

Shipping Methods and Rates
Current methods and rates are posted on the checkout page. In general, we offer an economy and an expedited method for domestic and international orders. Our fulfillment house uses UPS, FedEx, DHL and USPS services. Charges are calculated based on the number of items to be shipped, with a base charge for the first book, plus a fee for each additional book.

Estimated Shipping Times
Print book orders are sent to our fulfillment house immediately. Shipments are normally processed within 1-2 business days, and often ship the same day. US shipments average 2-3 days for delivery but can take as long as 10 days. International economy shipments take approximately 6-10 days to arrive at destination countries. International expedited shipments take approximately 2-5 business days. However, customs delays can be as long as 8 weeks and are beyond our control. You may wish to check with your local post office to see if there are forms you can submit that will expedite packages through customs.

Return Policy
We will issue refunds minus shipping fees for print books returned to us for any reason. Books returned for improper addresses may be subject to a 10% restocking fee.